Trial Terms
The trial
1. Who we are
Showtime Maidstone LLP (OC417892) runs the trial. We trade as Showtime Maidstone. Our registered office is 34 Downs Way, Oxted, Surrey, United Kingdom, RH8 0NZ. You can reach us at This email address is being protected from spambots. You need JavaScript enabled to view it. or 01732 430 300. We are part of the Showtime network of schools but we are a separate company. Showtime Ltd provides the website and booking system only.
2. The offer
The trial is one class, on the date you booked. It costs £10, which you pay when you book. It is open to children who have never attended a class at our school. Each child can have one trial. If your child enrols with us after the trial, we will take the £10 off your first fees.
3. No obligation
Booking a trial does not enrol your child, and we will not take any further payment without your agreement. If you would like your child to join afterwards, that is a separate step with its own terms. We will show you the fees, the notice period and how your £10 is credited before you sign anything.
4. Booking and changes
We confirm your place by email. The trial fee is non-refundable. If you cannot come on the date you booked, we can rearrange your trial for another date. To do this, tell us at least 24 hours before the class by replying to that email This email address is being protected from spambots. You need JavaScript enabled to view it. or calling 01732 430 300. We may need to rearrange a trial because of illness, venue problems or low numbers. If we do, we will tell you as soon as we can and offer another date.
5. On the day
Please arrive 10 minutes early. Your child should wear trainers or something easy to move in and bring a water bottle. Parents may stay and watch or drop their child off and collect them afterwards. We hand a child over only to the collector named on the booking form. If you will be late, call 01732 430 300. If a child has not been collected at the scheduled time, a member of staff will remain with the child until they are collected. Children will not be left unattended or released to an unauthorised person. Please do not photograph or film other people's children.
6. Health and emergencies
Please tell us on the booking form about any health condition, allergy, medication or additional need, so we can look after your child safely. In the event of an accident or injury, staff will provide appropriate first aid and contact the parent or carer where necessary. If the situation is serious or urgent, emergency services will be contacted.
Emergencies. If your child is seriously ill or injured, we will call the emergency services where needed and try to reach you straight away on the numbers you gave us. If we cannot reach you, you authorise our staff to arrange urgent medical treatment for your child and to pass the health information you gave us to the people treating them. We will act only as far as needed to keep your child safe until you or your emergency contact arrives. Please give us numbers that will be answered during the class.
7. Behaviour
We expect every child to take part safely and respectfully. If a child's behaviour puts them or others at risk, we may pause or end the session. We will speak to you about it.
Safety, liability and your rights
8. Safeguarding
Our staff hold enhanced DBS checks. You can read our Safeguarding Policy. Our designated safeguarding lead is Melinda Cherrett, 01732 430 300. If you are worried about a child's safety, contact them straight away.
9. Photos and video
We do not use photos or video of trial children for publicity. If your child joins, we will ask you separately before we use any.
10. Liability and insurance
Showtime Maidstone LLP holds public liability insurance. Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else the law does not allow us to limit. Your legal right to a service carried out with reasonable care and skill is not affected.
11. Your data
We use your details as set out in our Privacy Notice.
12. Complaints
If you are unhappy with anything about the trial, tell us at This email address is being protected from spambots. You need JavaScript enabled to view it.. We will acknowledge your complaint within 5 working days and aim to give you a full reply within 20 working days. Complaints about how we use your personal data are covered in the Privacy Notice.
13. Law
These terms are governed by English law. If you live in Scotland or Northern Ireland, you may also bring a claim in the courts where you live.
14. Version
Trial Terms, version 1.0, 05.11.2026. We keep every earlier version, so we can show which terms applied to your booking.
