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Who is responsible

Showtime Maidstone (OC417892) is responsible for your information. The legal term is "controller". Our address is 34 Downs Way, Oxted, Surrey, United Kingdom, RH8 0NZ. For anything about your information, contact Melinda Cherrett at This email address is being protected from spambots. You need JavaScript enabled to view it. or 01732 430 300. We are registered with the Information Commissioner's Office (ICO), number [ICO registration number].

Showtime Ltd runs the website and booking system for us. Showtime Ltd acts only on our instructions, as our "processor", under a written agreement with us. It does not use your information for its own purposes.

What we collect

  • About you: your name, your relationship to the child, your email address and your phone number.
  • About your child: their name and date of birth.
  • Health and additional needs: any allergies, conditions, medication or needs you choose to tell us about.
  • If you are not staying: your emergency contact's name and phone number, and who will collect your child.
  • Your booking: the school, class and date.
  • A record of what you agreed: which boxes you ticked, the wording shown, the version of the Trial Terms and this notice, and the time.
  • Website data: your IP address and cookies. For detailed information on the cookies we use and the purposes for which we use them see our Cookie policy www.showtime.london/cookie-policy .

What we do

Information used

Legal basis

Arrange and run the trial, confirm your booking and contact you about it

Your details, your child's details, booking details

Contract, including steps you ask us to take before a contract

Look after your child's health and safety in class

Health and additional needs, medication

Your explicit consent

Contact your emergency contact and get urgent help

Emergency contact, health information

Legitimate interests in keeping children safe. Vital interests, if someone's life is at risk

Keep a record of what you agreed

Your ticks, the wording and versions shown, the time

Legitimate interests in being able to show what you agreed

Protect the form from spam and misuse

IP address, cookie and spam-protection data

Legitimate interests

Send news and offers, only if you ticked the box

Your name, email address, phone number

Your consent

Share information with the police or children's services

What is needed

Legal obligation, or protecting a child at risk

Who sees it

  • Our teachers and staff, but only those who need it. Health details go only to the staff who look after your child's class.
  • Showtime Ltd, and the companies that host the website, send email and run the booking software. They handle your information only on our instructions.
  • Google, if reCAPTCHA is used on the form, to protect it from spam.
  • The police, children's services or other authorities, where the law requires it or a child may be at risk.

We never sell your information.

Transfers abroad

We store your information in the UK, and so do the suppliers who help us run the trial. We do not transfer it outside the UK. If this changes, we will make sure it is protected by UK adequacy regulations or other legal safeguards, such as the UK International Data Transfer Agreement, and update this notice.

How long we keep it

Information

How long

Health and additional needs

28 days after the trial, unless your child enrols

Other trial details: names, contact details, booking, record of what you agreed

6 months after the trial date

News and offers details

Until you unsubscribe. We then keep a note that you did, so we do not contact you again

Record of your consent

As long as the information it relates to

If your child joins the school, we will explain how we use and keep their information when you enrol.

Your rights

You can ask us to:

  • tell you what we hold and give you a copy, free of charge. We reply within one month.
  • correct anything that is wrong.
  • delete your information.
  • restrict how we use it, or stop using it where we rely on legitimate interests.
  • give you your information in a form you can move to someone else, where that applies.

You can withdraw your consent at any time, as easily as you gave it. If you withdraw consent to us holding your child's health information, we may not be able to let them take part safely. To use any of these rights, contact us at This email address is being protected from spambots. You need JavaScript enabled to view it..

Complaints

If you are unhappy about how we use your information, contact us first at This email address is being protected from spambots. You need JavaScript enabled to view it.. We will acknowledge your complaint within 30 days and tell you the outcome. If you are still unhappy, you can complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.

Giving us the information

We need your names, contact details and your child's date of birth to book the trial. Health information is optional, but we may not be able to let your child take part safely without it. We do not make automated decisions about you or your child.

If you are under 18

Your parent or carer has booked a trial for you. We use your name, your age and anything they told us about your health to run the class and keep you safe. Only the staff who look after your class see health details. We delete them soon after the trial unless you join. You can ask us what we hold about you, and tell us if anything is wrong. Email This email address is being protected from spambots. You need JavaScript enabled to view it..

Version

Privacy Notice, version 1.0, 05.11.2026. We keep every earlier version, so we can show which notice applied to your booking.